Michelle Kelly shares insights into how the retail sector can better connect with customers through AI-driven solutions
As a Retail Expert at 8x8, Michelle Kelly has bold opinions on the future of customer...
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Features
How retail incentives will evolve in 2026
Loyalty is moving up the C-suite agenda, and the momentum behind it has never been stronger....
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How agentic AI Is redefining self-expression through commerce
This holiday season marked a turning point in retail. With AI increasingly embedded in shopping journeys,...
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Payment orchestration – the infrastructure advantage retailers need
As retailers plan for 2026, one theme is emerging across every conversation about customer experience: payments are no...
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Wholesale’s critical role as brands brace for the next wave of tariff impacts.
New US tariff policies have generated chaos for brands and retailers around the world....
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