TechnologyFeatures Emotionally aware automation is the hidden driver of retail trust, loyalty, and long-term success. 5 November 20253 November 2025 Iain Volume 65 Issue 4, Jadah Hawkins, Alorica, Customer Experience 5 min read Automation is everywhere: self-checkout kiosks, chatbots, personalized recommendations. Retail runs on it Read more
TechnologyFeatures Nick Fryer shares how Sheer Logistics empowers mid-market shippers with innovative solutions, advanced technology, and expert support 5 November 20253 November 2025 Iain Main Interview, Volume 65 Issue 4, Sheer Logistics, Nick Fryer 6 min read Sheer Logistics is a leading provider of Fourth-Party Logistics and Managed Transportation Services dedicated to empowering... Read more
Brand strategyFeatures Toy Fair® 2026: 120 years of play, innovation, & what’s next 8 October 202527 October 2025 Iain New York, Toy Fair, 2026 3 min read For 120 years, Toy Fair® has been where the business of play meets the future Read more
TechnologyFeatures Ian Cairns explains how to turn data and AI-powered insights into retail success 12 August 202511 August 2025 Iain Main Interview, Volume 65 Issue 3, Ian Cairns, TalkTalk Business 8 min read TalkTalk Business has been operating for over 25 years,” begins Ian Cairns, Sales Director at TalkTalk... Read more
TechnologyFeatures Why brand visibility is now machine-dependent. 12 August 202511 August 2025 Iain Shopping, Volume 65 Issue 3, Ben Wiener, Cognizant Moment 6 min read The battle for consumer attention is over. Now, it’s a fight to be seen by the... Read more