TechnologyFeatures Carl Rysdon reveals the key to bridging the digital-physical divide while leading with a philosophy that puts people first 29 April 202529 April 2025 Iain Technology, 205, Carl Rysdon, Ricoh, Vertical Strategy 7 min read For my entire career, I have been committed to the retail technology space,” begins Carl Rysdon,... Read more
TechnologyFeatures Amber Hovious reminds retailers that they cannot afford to forget about the shop floor 29 April 202529 April 2025 Iain Teamwork Commerce, Data, 205, Amber Hovious, Efficiency 5 min read In its Retail Trends for 2025 report, Deloitte outlines the need to “unleash breakthrough efficiency” as... Read more
TechnologyFeatures Sam Vise shares how AI can generate dynamic, location-specific plans that optimize product placement 29 April 202529 April 2025 Iain 205, Planogram, Merchandising, Technology, Sam Vise, Optimum Retailing, Artificial Intelligence 6 min read Traditional planograms have long been a tool for brick-and-mortar retailers to help ensure consistency across stores Read more
TechnologyFeatures RELEX Webinar 1 April 20251 April 2025 Iain Software, Artificial Intelligence, RELEX Webinar, Smarter Pricing 4 min read Smarter Pricing: Unlocking retail success with AI-driven strategies Date: Thursday 3rd April Time: 15:00 (BST) | 10:00 (EDT) |... Read more
TechnologyFeatures Eric Jorgensen of Zendesk champions making customer service experience extraordinary 3 February 20253 February 2025 Iain customer service, Volume 65 Issue 1, Eric Jorgensen, Zendesk, Technologu, CRM 7 min read Like most people working in IT sales, I didn’t necessarily aspire to do so. I was... Read more